FAQ

When can I return my items?
Items may be returned within 30 days from the delivery date, provided they are unused, unworn, and in the original packaging with all tags attached. For more details, see our Return and Refund Policy.

How long does delivery take?
Please see our Shipping Policy for the full delivery time table.

What are the delivery costs?
Delivery is free of charge to all destinations we currently serve (United Kingdom, Ireland, United States, Canada, Australia).

How can I track my order?
When your order is dispatched, you will receive an email with a tracking link. You can use this link to follow the status of your delivery on our order tracking page.

What condition must items be in for return?
Returned items must be unused, unworn, and in original packaging with all tags attached. Items not meeting these conditions cannot be accepted.

What payment methods do you accept?
We accept major credit and debit cards, as well as other methods shown at checkout. Please refer to our Payment Options page for detailed information.

How can I contact Icons Footwear?
You can reach us via email at support@iconsfootwear.com, by phone at +447588650756, or through our contact form.